Kaar’s SAP SuccessFactors implementation for a world-renowned Shipping pioneer transformed the face of its Human Capital Systems!

"Bizxpert Technology and Train the trainer model ensured a high-quality delivery within the stipulated time"
Empowering HCM processes for a major marine company with SAP SucessFactors

About the Client

The client, a Qatar based shipping company was established in 2004 by the State of Qatar to own, operate and manage liquefied natural gas vessels. The company operates in the maritime precinct and provides services to a large number of companies within the Qatari hydrocarbon sector. It is an integral component of renowned advanced energy projects; first of its kind in the world that are undertaken by Qatar petroleum, Qatar gas, Ras gas and their partners.Empowering HCM processes for a major marine company with SAP SuccessFactors 

Business Situation & Requirements

With more than 2000 employees and a considerable number of contingent workforce, this organization was confronting issues with streamlining its workforce alongside challenges in benchmarking execution levels of each representative. The current framework needed perceivability and brought about an ineffective contracting and evaluation process. 

The business challenges faced by the client were :
  • Talent acquisition and retention of skilled employees
  • Continuous development and performance monitoring
  • Balancing resource mix of permanent and contingent workforce
  • Plan for successors with regard to critical positions 
  • Transparent and fair compensation process to retain employees 

Kaar Solution

A detailed study of the current system was done and an effective solution using the BizXpert methodology was implemented. 
The solution proposed by Kaar was:
  • SuccessFactors Performance and Goal Management, Learning Management, Workforce Analytics, Compensation Management, Recruitment Management and JAM for over 2000 users
  • Compensation Management replacing the legacy system and linking corresponding performance metrics
  • Paperless recruitment and approval process through SuccessFactors recruitment management
  • Defining SMART Goals and accurate KPIs, mapped with respective roles and responsibilities
  • BizXpert agile methodology as a part of rapid deployment solutions to make the system up and running in weeks 

Delivery Model

Care was taken in re-skilling and training using “train the trainer model” at the client place. Quality audits, quality management review along with quality assurance and control activities like module testing, integration testing, system testing and UAT were performed. Kaar strictly adhered to checkpoints of the BizXpert methodology which included scope and project readiness, configuration acceptance, integration testing acceptance and production readiness acceptance to ensure a high quality delivery within the stipulated time. 

The following HCM modules were successfully implemented by Kaar:
  • Recruiting management
  • On-boarding 
  • Learning management
  • Performance & goals 
  • Succession planning & development
  • Workforce planning & analytics 
  • Compensation


Other benefits derived by the client

After the successful implementation of HCM modules, the business benefits realized by the client were: 
  • HR processes were standardized by adopting industry best practices and proven solutions
  • Key changes were implemented in the current HR process, in alignment to strategic objectives, for better adoption among employees
  • Complete knowledge base of available information was created, enabling increased learning enrolments and competencies
  • Dashboards and extensive reporting helped managers in making business critical decisions
  • Swift and hassle free recruitment was realized through training and workforce planning  
  • Cycle time for approval process was reduced, scaling up process efficiency

About KAAR

Kaar Technologies is a global consulting firm focused at designing, delivering and deploying the finest ideas and SAP expertise to empower companies in achieving new heights of excellence in today's challenging business landscape.

Our combined thrust drawn from the business vision of our leadership team and assimilated SAP capability propels us to partner with our clients in identifying and architecting their business agenda. As a CMMi level 3 company, Kaar believes in being a trusted advisor to clients and fosters long-term working relationships by exceeding customer expectations.

Driven by the steadfast pursuit of excellence, Kaar Technologies exudes professionalism and proficiency in all areas of function. Every day we are inspired to impact businesses with original and imaginative approaches, helping to cultivate tomorrow's breakthroughs. ​


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